Last June 19, I ate at "Mongkok" restaurant located on the top floor of Robinson's Galleria. That's when the great travesty started...
The food I ordered took too long (15 minutes, when I can usually get it from other restaurants under 5), it was cooold (not lukewarm, but not-yet-thawed cold though the rice was mildly warm), and it tasted somewhat like it was almost spoiled (sour and with a weird smell). It was almost 9pm then, so I felt they served me some leftover food that they wished to dispose of. I was so disappointed, since my previous experience with the "Mongkok" franchise was really good (I was a regular at the shop at Shangrila Ortigas).
That's one restaurant I'm never gonna patronize again.
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